It’s the same deal with apps and websites. How easy they are to understand and use really impacts their quality.
Lately, a lot of people have mentioned being pretty disappointed with the memo app on their phone that they’ve used for years. It used to be a simple way to jot down notes. One would tap the icon, open it up, and start writing right away, plus it would automatically save and sync to one’s computer. Super convenient!
But over time, they’ve added so many features—now it has task management and calendars. So, instead of just opening it and taking notes quickly, we have to deal with all these extra options, which slows us down and leads to mistakes, like hitting the wrong button.
They recently did a major update, which is great in theory, but it’s not unusual to wait over five minutes to start it. If we have to wait that long, what’s the point of having a memo app? It feels like they’ve completely lost sight of what it was supposed to do—let us take quick notes.
It’s the same with all apps and websites. Adding more features isn’t a bad thing, but it’s crucial to keep convenience in mind. Making things easier to read, understand, and use should always come first. If you pile on more info and functions at the cost of that, it just backfires.